A truly talented professional who shares in our company’s mission of ensuring the success of our clients, Claire Yap joined myeMED Management in 2011 and now serves as our Director of Operations.
While Claire’s professional background is both extensive and diverse, her career has been consistently centered on going the extra mile in all that she does and remaining steadfastly committed to delivering the very best in quality service.
Claire received a Bachelor of Arts (BA) in Economics in 1993 from Xavier University. To further advance herself as a professional in field of medical office management, she also received AAPC Certification as a Certified Professional Coder, as well as PMI Certification as a Certified Medical Office Manager.
Additionally, Claire received a Certificate of Completion on Medical Terminology and a Certificate of Completion on Billing and Reimbursements, both of which were awarded to her by NVCC.
Here at myeMed Management, Claire spearheads the credentialing and re-credentialing department, corresponds with contract and credentialing specialists on behalf of our clients, trains new staff in a variety of compliance issues and processes, negotiates better reimbursement rates on insurance contracts, handles and solves patients’ complaints with care and professionalism, develops and implements clinic policies & procedures, coordinates human resource matters with the practice, periodically surveys patient feedback to enhance satisfaction, oversees billers in posting charges and payments using the practice management software while ensuring the correct codes are input with the highest level of specificity, and consistently verifies that billing teams are communicating effectively with one another to achieve the same goals and preferred outcomes.
When not serving our clients, Claire enjoys traveling, spending time with her family and friends, practicing yoga, and going for long walks.
We appreciate your interest in myeMED and realize that you likely have many questions about how our services can better your practice. Therefore, we encourage you to reach out to us for a complimentary, no-obligation consultation. We look forward to speaking with you!