Medical practice is a busy place. With a growing patient base, it can be hard to keep up with all the paperwork and administration without help. It’s not uncommon for practices to seek out the services of a medical office management company to take care of these tasks for them. 

When you outsource administrative tasks, you’ll have more time and energy to focus on your patients. What should you outsource? Here are some tips!

Administrative Tasks

Every medical practice has a long list of administrative tasks to manage. From answering phones and scheduling appointments to managing client information and billing, there are many responsibilities that require your attention. 

If your office is large enough, you can have someone else handle these tasks for you. If not, what can you outsource? Here are some general tips for outsourcing the admin tasks for your practice:

• Have someone answer incoming calls and schedule appointments

• Hire a billing company to process your invoices

• Offer online appointment scheduling so patients can schedule their appointments

• Offer online forms that patients can fill out at home before they come in

• Request lab work or x-rays from a third party instead of doing it all internally

Financial Management

As a medical practice, you need to maintain sound financial practices to ensure the longevity and success of your business. It’s difficult for one person to track everything. You may feel like you’re drowning in paperwork and records. Outsourcing this task can free up your time to ensure your patients get the best care you can provide.

Marketing/Advertising

Digital marketing campaigns are a great way to get your practice’s name out there. You can create ads specific to your practice and target them to the right people. If you’re not comfortable creating your ads or don’t have time, an outside company can take care of it for you. Many companies specialize in digital marketing, so finding one that can work with you on an ad campaign shouldn’t be too hard.

Human Resources

The HR department is responsible for all aspects of human resources and employee management. This includes recruiting, interviewing, hiring, onboarding, training staff, and administering benefits and compensation packages.

Reasons to outsource HR: 

• Avoid the hassle of dealing with employees

• You can’t afford a large HR department

• It’s not your area of expertise

• You want to focus on patient care

• You need someone who does it better than you do

• You need someone who does it for many different companies

Technology

Some medical practices have chosen to leverage technology to help them outsource tasks and gain efficiency. The most common technology that medical practices use for this is e-prescribing software. This simplifies the dispensing process by allowing you to electronically send prescriptions to pharmacies and create a central repository for all of your patients’ medications. You can also automate billing and invoicing with the help of an outside company.

Looking for a company to handle your billing, accounting, and bookkeeping? Fill out the form below to contact our team. We’ve experienced professionals who have a thorough understanding of an array of services, including collections and reconciliation, coding, billing and reimbursement, financial management, insurance verification, and eligibility verification.